November 5 2014 by mitz.
Tv wifi connection issues.
The pin code option may be grayed out.
This step should help you connect your tv to a wifi connection in case there s a problem from the router or hotspot device side.
For me one of the most common problems that occurs with my internet is the connection dropping completely not due to a hardware issue on my end but rather a massive service outage.
Smart tv s are fantastic if they do what they are meant to do and beyond frustrating when they don t.
To avoid this from happening as it keeps your smart tv from losing its internet connection you need to modify the security setting as soon as possible especially if the network uses wep or is open.
Wait for about 5 10 minutes and turn it on again.
Wait for 5 minutes to that the router finishes loading the internet settings.
Go to another device connected to your internet like a computer tablet gaming system or even another smart tv and pull up a web page.
Check to see if you internet connection is currently working.
The tv can t connect to the internet.
Smart tv internet connection problems 10 troubleshooting tips.
Ensure the software is up to date.
If so connect the tv to the wireless network first.
Troubleshoot your internet connection.
If that device is also having issues your internet may be experiencing an outage we d recommend contacting your isp.
Apparently an open connection makes it easier for people to access your wifi without your permission.
Then the wps option advancedwireless option will become an available selection.
Before you proceed if you have an android tv model perform a power reset restart and check if it resolves the issue.
If the issue still occurs or if you don t have an android tv refer to the troubleshooting articles below.
Unplug the power cable of the wifi router.
If that works your wi fi is the problem.